DON’T LET THIS HAPPEN TO YOU!
by POPSIE 1956
NOTE-THERE ARE TWO NEW UPDATES, BOTH VERY GOOD NEWS, POSTED AT THE END OF THIS ORIGINAL BLOG, PLEASE CONTINUE TO PASS THE WORD)
The following story is true, oh it’s DAMN true.
Understand I am NOT pointing fingers and making accusations…your results may vary.
That said, unless you hear otherwise, something needs to be done about these bastards, hypothetically.
Your help is needed to spread the word to as many people as you can and put these sons of bitches in jail.
Before I begin, there IS a happy ending to this story.
Here we go.
We’re right in the middle of holiday shopping. At this point, every available penny, nickel and dime goes to make sure the grand kids have a great Christmas.
Word had it one might be getting a hoverboard from Santa, we thought he would appreciate a little help in providing for one of his siblings.
(And yes, we did a LOT of research on the safety factor etc)
Looking around, we come across a site called HOVERBOARDER.COM, with a pretty good deal.
The site HOVERBOARDER.COM looked OK, came across as a “safe and secure site,” let’s buy it.
So the site HOVERBOARDER.COM said the product we purchased would arrive in three business days, approximately.
Not sure exactly when the item was purchased, but the site HOVERBOARDER.COM people took our money on November 30th.
Allowing some time, we were assuming sometime this week.
We called the people at HOVERBOARDER.COM to check on the status of the order.
However, EVERY TIME WE CALLED, we got voice mail saying “We can’t come to the phone right now, please leave a message.”
We leave a message and wait.
After a reasonable amount of time, we try a couple more times to contact the people at HOVERBOARDER.COM, but keep getting the same message.
We leave another message, when we don’t hear back, we call again, and again, and again.
But we keep getting the same result from HOVERBOARDER.COM.
We try multiple times in an e-mail, same result, NO result.
Now we’re getting scared, and pissed off.
After some researching, we find a web site with reviews about HOVERBOARDER.COM.
Here’s a few…
This is the owner’s Facebook page. https://www.facebook.com/jimmy.temkin . Look through the photos.. Smoking pot, running around naked, dancing to techno in the laundrymat. Do not buy, you will never see your hoverboard. I think he is going to steal everyone’s money and disappear.
I ordered a board on Nov 8 2016, the money was taken out of my account the same day. Its Dec 8 2016 today and still no hoverboard. I will be notifying the federal government and intend to press charges so hopefully these people can be tracked down. If u already ordered from these bastards then notify your bank or credit card company asap and start taking steps to get your money refunded back to you.
The same problems everyone else is having. Quick to take my $$$ and disappear after that. No response from the “customer service” line. No response to any emails. DO NOT ORDER FROM HERE!!!! I will be contacting my bank, the FL state officials and local government enforcement on cybercrime. Garbage humans involved with this scam should burn in hell!!!
Same experience as the others on the site regarding this company. I also Google Earth to see where this place is located. Lo and behold, it showed a residential neighborhood in a screwed up part of Miami. So be careful!!!!!!!
If you ordered from Hoverboarder.com STOP READING this right now. Call your credit card company and dispute the charge immediately. The credit card companies are aware of the problem and will support you. They will ask you for your email sales receipt. As long as you have waited the 3-5 day shipping window, Hoverboarder.com has defaulted on the sale and must issue a refund. But let the credit company get your money for you, don’t wait on these guys. You are under no obligation to accept the product and it is on the company to prove that they shipped within the advertised window. My money was refunded instantly and I’ve already ordered from another site. You are not out your money and there’s still time for you to get your Christmas present, but not from this place.
Just like me, you goofed, clicked on the add and ordered without researching. So learn from me now what we both should have learned BEFORE we ordered. Accept your mistake and move on. Don’t waste time reading more reviews or hoping that you will get lucky. Don’t think that you or your circumstances are special. You’ve been scammed. They have an F rating with the better business bureau and there are literally hundreds of online complaints. They will not return your calls and email responses are worthless. When you’re done, file a complaint with Google so their add gets pulled.
And those are just the ones from TODAY!
Took a suggestion from one of the reviews and went to Google Earth, the address for HOVERBOARDER.COM said
“132 NE 22nd St Suite 2
Miami, FL 33137”
A picture showed some guys back yard..far from a business.
The money taken from our account was NOT taken from HOVERBOARDER.COM, rather, some guy names “Jimmy Temkin”, someone found someone with a similar name on Facebook, he is also from Florida, by coincidence.
I smell a rat, and the fuck has my money too.
At this point, the most important thing is not work on getting the money back (BTW, long story short, NO issue with the people at HOVERBOARDER.COM getting into our account, too complicated but trust me they can’t), that we can do at any time.
The issue is getting a REPLACEMENT hoverboard to make sure there’s a great Christmas morning.
BUT, let’s do some investigative reporting (I am a Broadcast Journalist, remember).
I call my bank, tell them about the possible issues with HOVERBOARDER.COM, and ask if they can track where the money went.
They go one better, they help me file a claim, and put BACK the money temporarily until they investigate.
Sure as shit, it was returned to my account this morning TO THE PENNY!
Now, the BANK will attempt to contact the people at HOVERBOARDER.COM to see what is going on.
If they find out what is going on, they take the money back once we get the hoverboard.
If we get the hoverboard back without the assistance of the bank, they take the money back.
After a short period of time (certainly by Christmas), if there is no resolution, the money stays with us, and (I’m guessing) legal action will be taken against HOVERBORDER.COM by the bank, just like we will do.
And we just got that replacement hoverboard from a FAR more reputable place.
Certainly MORE reliable than HOVERBOARDER.COM
Finally, if you read this, PLEASE pass along the word that POTENTIALLY, this is a RIP OFF.
If we are WRONG, and we don’t think we are, we will make an apology here to everyone imvolved.
Somehow, don’t think we’ll have to do that.
(UPDATE # 1-Monday, December 12th)
Follow up to my blog about the hoverboard scam the other day. Ordered replacement Thursday, just got it today/Monday, happy ending.
UPDATE # 2-Tuesday, December 13th)
FROM THE WEBSITE OF THE COMPANY
In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards.
IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND.
Instructions To Obtain a Refund:
1) Contact your credit card provider by calling the phone number on the back of the card.
2) Inform them that you would like to dispute a charge from Hoverboarder.com
3) Provide them with any relevant information regarding the transaction.
If you need any further instructions, please call us at 866-981-2737, Monday-Friday 10am-5pm.
– See more at: https://hoverboarder.com/#sthash.dmiBRjd4.dpuf
BOTTOM LINE, WE WIN!!!!!